Feel free to contact us regarding any of your queries, our fully trained customer service team will be glad to help! We aim to respond to all messages normally within a few hours, or within 24 hours at the latest (excluding evenings, weekends and bank holidays)

Please view our Frequently Asked Questions before sending us a message.

Christmas Deliveries:
Please expect delays during the busiest time of the year between late November and December when using the standard delivery service as orders may take longer than expected, unfortunately this is something beyond our control, thank you for your patience. If your order is urgent we highly recommend upgrading to Special Delivery.

If you would like to request a return or exchange please view our Returns Policy and fill out the online form.

If you need assistance with colour matching your hair, please refer to our Colour Match Guide

Business Address:
HairXtensions.co.uk Direct Ltd
Po Box 557, Eastleigh, SO50 0GJ

If your inquiry is in relation to an order please remember to include your order number.

HairXtensions.co.uk welcomes your feedback.